playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 6395517165
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper signal to come through. If you still don't receive the OTP, try clicking again and waiting for the specified time. If you're still unable to receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active mobile number. If the number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app from the store. Once updated, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts collected. This means users can redeem their gaming earnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all the required KYC details within this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours, but payment processing may take longer. In some cases, payments can be delayed, requiring a wait of up to 24 hours. This delay may be due to the payment processing time rather than the app's service speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from their customer care centre.
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